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Cannot Print - "My Document" folder opens to save the page as a TIFF

  • 3 wotmołwy
  • 38 ma tutón problem
  • 4 napohlady
  • Poslednja wotmołwa wot Allderidge

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Windows XP SP Firefox: 3.6.3 For no apparent reason, when I want to print a Web page (whether or not there are images, it opens the "save as" dialogue box and the TIFF option is checked (there are no other optons). If I save it "Microsoft Office Picture Manager opens" and if I want to print the "Print Wizard" opens. I can print .pdf files. I can print from internet explorer. Finally I cannot access the "reset" link on this Web site. (it states "timed out". The last update was in April (security update).

Windows XP SP Firefox: 3.6.3 For no apparent reason, when I want to print a Web page (whether or not there are images, it opens the "save as" dialogue box and the TIFF option is checked (there are no other optons). If I save it "Microsoft Office Picture Manager opens" and if I want to print the "Print Wizard" opens. I can print .pdf files. I can print from internet explorer. Finally I cannot access the "reset" link on this Web site. (it states "timed out". The last update was in April (security update).

Wubrane rozrisanje

I fixed the problem (at least temporarily)

The line in Firefox's "preference file" "(prefs.js) print.print_printer ----- Name of Printer" Where (Name = print.print_printer, and Value = Name of Printer) had the Value: "Microsoft Office Document Image Writer". (Which was incorrect).

With Firefox closed I replaced the "Microsoft Office Document Image Writer" value with: "Canon MP240 series Printer"and rebooted.

If this applies to anybody, I copied the exact name of my printer (for the value correction) from the printer folder in control panel.

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Wšě wotmołwy (3)

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Addendum: In prefs.js, the line: 'user_pref("print.print_printer", "Microsoft Office Document Image Writer")' has "Microsoft Office Document Image Writer" (which is the problem)

I cannot recall what to put on that line for the printer??

It is a Canon (Canon_MP240_series) but I don't know what to put in place of the "Microsoft Office Document Image Writer" In other words how much of the following line do I use? print.printer_Canon_MP240_series_Printer.print

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Wubrane rozrisanje

I fixed the problem (at least temporarily)

The line in Firefox's "preference file" "(prefs.js) print.print_printer ----- Name of Printer" Where (Name = print.print_printer, and Value = Name of Printer) had the Value: "Microsoft Office Document Image Writer". (Which was incorrect).

With Firefox closed I replaced the "Microsoft Office Document Image Writer" value with: "Canon MP240 series Printer"and rebooted.

If this applies to anybody, I copied the exact name of my printer (for the value correction) from the printer folder in control panel.

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Yesterday I suddenly developed a similar problem. If I opened FILE>PRINT it only offered "save to Microsoft XPS Document Writer" and if I clicked "save" I just got an error popup. When I opened "Print" on the Navigation Toolbar the Printer Name was shown as the XPS Document Writer. However the dropdown arrow produced a list including hp 5500 series which is my printer and when I changed the name all was back to normal. I have no idea how the name got changed to the XPS Document writer. No-one else uses the computer and I never use the Navigation Toolbar print instruction; I always use File>Print. Could it happen as part of a Firefox update?