Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Lost profiles after Windows 11 upgrade

more options

I have lost access to my profile, including address book and email (which I keep off-line). My installs & profile files:

%APPDATA% = C:\Users\micha\AppData\Roaming

%APPDATA%\Thunderbird\installs.ini [C1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1

%APP_DATA%\Thunderbird\profile.ini [InstallC1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1

[Profile1] Name=Michael Grazebrook IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Default=1

[Profile0] Name=default-release IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default-release

[General] StartWithLastProfile=1 Version=2

The actual location of the profile is the same path except on the D: drive.

I can't find any documentation for installs.ini so I guessed at the correct content. So my main question is how do I get my email back but I'd also like to know where to find documentation for installs.ini

These config files are my best attempt and they don't work. Thunderbird boots with an empty list of profiles (see image)

I have lost access to my profile, including address book and email (which I keep off-line). My installs & profile files: %APPDATA% = C:\Users\micha\AppData\Roaming %APPDATA%\Thunderbird\installs.ini [C1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1 %APP_DATA%\Thunderbird\profile.ini [InstallC1263DE4EAE8A7E6] IsRelative=0 Default=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Locked=1 [Profile1] Name=Michael Grazebrook IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default Default=1 [Profile0] Name=default-release IsRelative=0 Path=D:/Users/micha/AppData/Roaming/Thunderbird/Profiles/hp2fnj5i.default-release [General] StartWithLastProfile=1 Version=2 The actual location of the profile is the same path except on the D: drive. I can't find any documentation for installs.ini so I guessed at the correct content. So my main question is how do I get my email back but I'd also like to know where to find documentation for installs.ini These config files are my best attempt and they don't work. Thunderbird boots with an empty list of profiles (see image)
Priložene slike ekrana

Izabrano rješenje

Try this: start Profile Manager, Create Profile..., name it, Choose folder..., Browse... and select the folder that has your data, e.g. hp2fnj5i.default.

Pročitaj ovaj odgovor u kontekstu 👍 1

Svi odgovori (3)

more options

PS: This is partly my fault. Previously I'd worked around the problem of needing the email to be on the D: drive not C: by linking the folder from C: to D:. The Windows 11 migration seems to have destroyed the link.

more options

Odabrano rješenje

Try this: start Profile Manager, Create Profile..., name it, Choose folder..., Browse... and select the folder that has your data, e.g. hp2fnj5i.default.

more options

Thank you. That worked.