Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get rid of Advanced Mac Cleaner?

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Shadow110

PyBateman
PyBateman
more options

After I restarted my MacBook Pro, something called Advanced Mac Cleaner appeared on my screen. It began scanning my computer. At first, I thought it was something included in an automatic update of the operating system. But then I got suspicious and closed it. Then I searched the web and found that it's not legitimate. The information I found included directions for removing it from Safari, through the "Extensions" section of Safari Preferences. I rarely use Safari, but tried it anyhow, but Safari shows no extensions. I couldn't find anything similar on the Firefox Preferences. What do you know about Advanced Mac Cleaner and how can I get rid of it.

After I restarted my MacBook Pro, something called Advanced Mac Cleaner appeared on my screen. It began scanning my computer. At first, I thought it was something included in an automatic update of the operating system. But then I got suspicious and closed it. Then I searched the web and found that it's not legitimate. The information I found included directions for removing it from Safari, through the "Extensions" section of Safari Preferences. I rarely use Safari, but tried it anyhow, but Safari shows no extensions. I couldn't find anything similar on the Firefox Preferences. What do you know about Advanced Mac Cleaner and how can I get rid of it.

All Replies (1)

Shadow110
Shadow110
more options

You have a nice little Virus. Do not click anything but official Mac places to look for info. Other sites are Honey Pots to get you to click and get you with something else. ( I know I was just attacked looking for info on it to explain and Malwarebytes stopped it )

If you can find a Uninstaller for it do so. Then let these things clean up the left overs.

Please Download the new https://www.malwarebytes.com/mac/

Try to find 1 other scanner that will work with Mac : Please use more than 1 scanner as each uses diff tech : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

Please let us know if this solved your issue or if need further assistance.