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Firefox crashes

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 23 views
  • के द्वारा अंतिम प्रतियुतर philipp

Steven M
Steven M
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Firefox 41 keeps on crashing upon start-up.

I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox.

Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

Firefox 41 keeps on crashing upon start-up. I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox. Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

चुने गए समाधान

hi, looking at this report, it looks like it may be caused by external software on the computer. please go into your systems control panel and remove any software labled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (2)

Steven M
Steven M प्रश्नकर्ता
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I already uninstall & reinstall Firefox but it did not solve the problem.

philipp
philipp
  • Moderator
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चयनित समाधान

hi, looking at this report, it looks like it may be caused by external software on the computer. please go into your systems control panel and remove any software labled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.