חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

since updating to version 26, the 'serach toolbar' no longer works, even if i change between various search engines google/yahoo, etc), can anyone please help?

  • 6 תגובות
  • 1 has this problem
  • 10 views
  • תגובה אחרונה מאת Jon

more options

upon first opening firefox, the search bar works fine for one search only , then does nothing for any subsequent searches ... this was working fine before the recent update to version 26.. even if i go to the google search page web site (www.google.com) and type in a search on the web page, when i click 'search' or hit 'enter', nothing happens at all ... any suggestions welcome ...

i have tried reinstalling version 26 , but the same problem occurs. im running on windows xp

upon first opening firefox, the search bar works fine for one search only , then does nothing for any subsequent searches ... this was working fine before the recent update to version 26.. even if i go to the google search page web site (www.google.com) and type in a search on the web page, when i click 'search' or hit 'enter', nothing happens at all ... any suggestions welcome ... i have tried reinstalling version 26 , but the same problem occurs. im running on windows xp

פתרון נבחר

When you do your first search are you using the built-in Firefox home page, or Google itself?

With respect to Google, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

Read this answer in context 👍 2

כל התגובות (6)

more options

פתרון נבחר

When you do your first search are you using the built-in Firefox home page, or Google itself?

With respect to Google, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

more options

In case the internal settings for the Firefox home page have become corrupted, you may want to try this "Search Reset" extension. Bear in mind that it will restore the defaults for searching and also what appears on the "new tab" page if that has been changed from the nine thumbnail page.

https://addons.mozilla.org/en-US/firefox/addon/searchreset/

more options

Hi, thanks for your help ... i seem to have fixed the problem .... im not sure what exactly fixed it ... but i cleared the cache as you suggested , but also did a 'firefox reset' ... and it now seems to be working , for now at least... lol thanks for the help.

more options

i did notice, that when i cleared the cache as you suggested ... it didnt totally clear the cache ... 46 mb was in use before the clear, and there is still 27 mb being used after the clear ... is this normal? or should the cache be totally clear ?

more options

Hi jonniecee, I'll take a guess here. Some of the cache files may have disk space preallocated for them even if internally they are basically empty. This is a way that programs can write to disk faster, by avoiding having asking Windows to allocate more space in small increments.

After a reset, Firefox stores your old settings file on your desktop, in a folder named Old Firefox Data. I suggest keeping that around for a few weeks in case you notice something vital is missing.

more options

yeap ive found the folder on desk top, will keep that safe , thanks again ... have a great new year bud