חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Firefox no longer plays videos

  • 4 תגובות
  • 0 have this problem
  • 2 views
  • תגובה אחרונה מאת Dan

more options

Firefox will not play videos from any site, including YouTube, Twitter plays in home screen but does not play in full screen mode, FoxNews or any site. I hear audio but there is no video. Firefox automatically updated Friday May 12 2023 and I don't know if that update had a glitch. I tried reinstalling firefox and it still didn't work. I cleared all history, cookies, cache, etc and still does not work.

please help, thanks

Firefox will not play videos from any site, including YouTube, Twitter plays in home screen but does not play in full screen mode, FoxNews or any site. I hear audio but there is no video. Firefox automatically updated Friday May 12 2023 and I don't know if that update had a glitch. I tried reinstalling firefox and it still didn't work. I cleared all history, cookies, cache, etc and still does not work. please help, thanks

כל התגובות (4)

more options

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 Post screenshots of the issue. see screenshot

more options

What security software are you running? If you're running Windows Pro, try this option. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

more options

try updating your browser if that dont fix the issue clean the cache

more options

I figured it out, problem solved. It was a setting in Firefox. Not sure if it was a default setting after the update but it was under settings/general/performance. Uncheck both boxes and video works fine now. Thanks for the help.