Do you have the 32-bit Java version installed as it doesn't show in the System Details list? You can find the latest 32 bit Java versions on the Oracle website. See Java Platform > Java SE 7u60/8u5 (JRE Download;32 bit for Windows) *http://www.oracle.com/technetwork/java/javase/downloads/index.html *http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html See also: *http://kb.mozillazine.org/Java#Java_security_prompts *"What should I do when I see a security prompt from Java?":<br>http://www.java.com/en/download/help/appsecuritydialogs.xml If you visit a website regularly then a possible workaround is to add the URL to the Java Exceptions Site List, see: *"Why are Java applications blocked by your security settings?":<br>http://www.java.com/en/download/help/java_blocked.xml *"How can I configure the Exception Site List?":<br>http://www.java.com/en/download/faq/exception_sitelist.xml ---- Note that your System Details List shows multiple Flash plugins. # Shockwave Flash 14.0 r0 # Shockwave Flash 13.0 r0 You can find the installation path of all plugins on the <b>about:plugins</b> page. *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player. *(32 bit Windows) C:\Windows\System32\Macromed\Flash\ *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\