Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Need to install a version of firefox that is compatible with kaspersky pure 3.0

  • 2 תגובות
  • 11 have this problem
  • 4 views
  • תגובה אחרונה מאת iamjayakumars

Leslie1000
Leslie1000
more options

It is more important for me to have Kaspersky Pure 3.0 including Safe Money than Firefox 29, which updated automatically today for some reason from my previous version which worked and was compatible with Kaspersky Pure 3.0.

Do I just dump Firefox or can you fix the problem?

Regards, Leslie

It is more important for me to have Kaspersky Pure 3.0 including Safe Money than Firefox 29, which updated automatically today for some reason from my previous version which worked and was compatible with Kaspersky Pure 3.0. Do I just dump Firefox or can you fix the problem? Regards, Leslie

כל התגובות (2)

Moses
Moses
  • Moderator
more options

Hi,

Kaspersky needs to release an update for Firefox 29 in order for it to work. Have you tried contacting Kaspersky?

EDIT: Reading this (http://support.kaspersky.com/us/9636#block0), have you tried updating Kaspersky Pure?

השתנתה ב־ על־ידי Moses

iamjayakumars
iamjayakumars
more options

Web-browsers supported by Kaspersky PURE 3.0 is "Mozilla Firefox 12.х - 23.x."

So two options

  • wait for update
  • Downgrade to 23 (not recommended)