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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

After upgrade to 27.0.1 do not work scrolling by mouse.

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  • 19 sa na da wannan matsala
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  • Amsa ta ƙarshe daga guigs

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System Windows 7. In Options>General>Browsing checked Use autoscrolling & use smooth scrolling.

System Windows 7. In Options>General>Browsing checked Use autoscrolling & use smooth scrolling.

Mafitar da aka zaɓa

Hi Vadia,

Thank you for posting your question, and I am sorry to hear that your scrolling has stopped working. Please check your control panel to see if the mouse is working properly **while Firefox is open.

Also please try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

Karanta wannan amsa a matsayinta 👍 2

All Replies (1)

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Zaɓi Mafita

Hi Vadia,

Thank you for posting your question, and I am sorry to hear that your scrolling has stopped working. Please check your control panel to see if the mouse is working properly **while Firefox is open.

Also please try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.