Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Youtube videos freeze, audio keeps playing. As long as I keep moving my cursor, it play ok. What's wrong?

  • 2 amsoshi
  • 29 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga vearlbible

more options

This seems to happen on all Youtube video's I play. I don't know about other videos because I seldom view any others. When the video freeze happens the download bar is always ahead of the play bar so I don't think download is the problem. However, when the freeze happens, the download bar stops moving. When the play bar catches up to the download bar, the audio stops also. If I move my cursor, the video and audio start playing again. As long as I keep my cursor moving, the video plays fine. I am using Firefox 18.0.1. Computer is an HP dv6-1350us with dual processors. OS is Windows 7. I also use Chrome at times and the freeze doesn't happen on Chrome.

This seems to happen on all Youtube video's I play. I don't know about other videos because I seldom view any others. When the video freeze happens the download bar is always ahead of the play bar so I don't think download is the problem. However, when the freeze happens, the download bar stops moving. When the play bar catches up to the download bar, the audio stops also. If I move my cursor, the video and audio start playing again. As long as I keep my cursor moving, the video plays fine. I am using Firefox 18.0.1. Computer is an HP dv6-1350us with dual processors. OS is Windows 7. I also use Chrome at times and the freeze doesn't happen on Chrome.

Mafitar da aka zaɓa

hello vearlbible, maybe it's an issue with the protected mode in the flash plugin - please go trough the troubleshooting steps provided in the following help document by adobe: http://forums.adobe.com/thread/1018071

or as an alternative you could try downgrading to flash 10.3 (which is still supported) & see if this solves the issue.

Karanta wannan amsa a matsayinta 👍 4

All Replies (2)

more options

Zaɓi Mafita

hello vearlbible, maybe it's an issue with the protected mode in the flash plugin - please go trough the troubleshooting steps provided in the following help document by adobe: http://forums.adobe.com/thread/1018071

or as an alternative you could try downgrading to flash 10.3 (which is still supported) & see if this solves the issue.

more options

Deleting Flash Player 11.3 and replacing it with 10.3 solved the problem. thanks to all!

An gyara daga vearlbible