Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot connect to Firefox sync server, eventhough i got, username, password and recovery key

  • 5 amsoshi
  • 10 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga daveydave400

more options

I cannot connect to Firefox Sync Server, eventhoug i got username, password and recovery key, i can connect from my android phone, but there is no bookmarks there..

Thinks that perhaps my account has been reset or something..

I'm really miss my firefox sync,

have 3 units involed.

2 Computers and 1 phone..

Hope you can help me.

I cannot connect to Firefox Sync Server, eventhoug i got username, password and recovery key, i can connect from my android phone, but there is no bookmarks there.. Thinks that perhaps my account has been reset or something.. I'm really miss my firefox sync, have 3 units involed. 2 Computers and 1 phone.. Hope you can help me.

All Replies (5)

more options

I have this problem too. Only my Windows 7 Firefox is effected. I have a Mac OS 10.7 that works fine and works fine on my android phone. I didn't notice an update causing the problem. I have tried re-syncing my account to my Windows 7 machine and tried reinstalling Firefox (keeping my personal settings and configurations during uninstall), neither of which worked.

An gyara daga daveydave400

more options

I've discovered a pattern.. I can connect from my android firefox, ubuntu firefox, windows firefox, but not from linux mint firefox..

So something must be wrong with the linux mint firefox. Obiously its not my sync account with the problem.

more options

it works good

more options

I have narrowed down my problem, i only have the problem from Linux Mint Firefox, Ubuntu, Windows etc. no problem.

more options

I was able to get this working by creating a new firefox profile following the solution provided here: https://support.mozilla.org/en-US/questions/943171#answer-386975

Hope this works for everyone else. Good luck.