Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox won't download files-Opens new page and just stops whenclicking on download icon or address.

  • 3 amsoshi
  • 11 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga SweetDoug

more options

Suddenly, Firefox won't download a file from a clickable icon or web address. This seemed to occur after installing HideMyAss. When I click on a download address, or an icon, the page changes, (as opposed to just starting the download) attempts to load (status bar goes to halfway) and then nothing, it just sits there. If I try to download a torrent file, the same thing occurs, although I can download it using option+click. Any suggestions? Thanks in advance. Doug

Suddenly, Firefox won't download a file from a clickable icon or web address. This seemed to occur after installing HideMyAss. When I click on a download address, or an icon, the page changes, (as opposed to just starting the download) attempts to load (status bar goes to halfway) and then nothing, it just sits there. If I try to download a torrent file, the same thing occurs, although I can download it using option+click. Any suggestions? Thanks in advance. Doug

Mafitar da aka zaɓa

Hi,

Maybe you can disable HideMyAss to see if that is causing the problem you are having?

-Michelle

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Zaɓi Mafita

Hi,

Maybe you can disable HideMyAss to see if that is causing the problem you are having?

-Michelle

more options

I'm an old IS guy, so the first thing I did was disable it. Didn't work. Then remove it when FF was still doing this behaviour. Isolate the problem. Nothing. Even reinstalled it to see if I set something that affected the stuff going on above Safari and Firefox was going on, like a setting that still remained set.

Nothing.

I'm kind of stymied. I'm hoping it was something else, that I absent mindedly changed, but for the life of me, I can't think of what it could be.

SD

more options

Reinstalled FF with new profile to check and it still performed the same problem. Couldn't download files from links sent to me through email program that I use either.

Eventually, after a quick 5 hour reinstall, FF is now working.

Until I figure otherwise, I'd take a pass on Hide My Ass.

SweetDoug


•∆• V-V