Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird contribution

  • 1 amsa
  • 0 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga david

ScottishTerrier
ScottishTerrier
more options

I responded to the request from Thunderbird for contributions. I used Paypal to make my contribution but ended up not completing the transactrion because you required my mailing address for me to complete. I see no reason for Mozilla to have my mailing address - I was providing a valid email address. I will contribute when the requirement to provide my mailing address is removed. I am a long time Thunderbird user and would like to support your work but see no reason for the need to provide my address info. I attempted to find a way to contact staff directly bvut this seems to be the only way to communicate.

H Berryman [email protected]

I responded to the request from Thunderbird for contributions. I used Paypal to make my contribution but ended up not completing the transactrion because you required my mailing address for me to complete. I see no reason for Mozilla to have my mailing address - I was providing a valid email address. I will contribute when the requirement to provide my mailing address is removed. I am a long time Thunderbird user and would like to support your work but see no reason for the need to provide my address info. I attempted to find a way to contact staff directly bvut this seems to be the only way to communicate. H Berryman [email protected]

All Replies (1)

david
david
  • Top 10 Contributor
more options

Puzzling. Although I gave recently, I donated again this morning with Paypal, just to verify your comment. And I was not prompted for a mailing address. After processing the Paypal signin, a screen appears, offering subscription the email newsletter, followedl by a pleasant 'thank you' message. I regret you encountered something different. All I can suggest is to ensure you use the official donation page at https://give.thunderbird.net/ If you wish to communicate with the nice folks who handle all the money (we don't do that; our paygrade isn't that high...), the URL for that is https://give.thunderbird.net/en-US/help/ Thank you for your support and interest in Thunderbird's future.