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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Junk email is remaining in my inbox instead of going to "junk", even though my settings are set to go to the "junk" folder.

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  • Amsa ta ƙarshe daga Matt

mbaxter
mbaxter
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I have my junk settings in both Account Settings and Security Options set to have junk email sent to the "Junk" folder. Incoming emails will automatically (and accurately) be marked as "junk", but remain in my inbox. Emails that I manually mark as "junk" also remain in my inbox. I turned off all junk settings and then turned them back on, restarting my computer each time changes were made, but the problem persists. The settings had worked fine for several years, but a couple weeks ago the problem popped up and nothing has automatically gone to "junk" since.

I have my junk settings in both Account Settings and Security Options set to have junk email sent to the "Junk" folder. Incoming emails will automatically (and accurately) be marked as "junk", but remain in my inbox. Emails that I manually mark as "junk" also remain in my inbox. I turned off all junk settings and then turned them back on, restarting my computer each time changes were made, but the problem persists. The settings had worked fine for several years, but a couple weeks ago the problem popped up and nothing has automatically gone to "junk" since.
Hoton allon fuska da aka liƙa

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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Restart Thunderbird with add-ons disabled from the help menu and see if it works any better.