Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Unable to install Firefox.

  • 1 amsa
  • 3 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

Drake2k14
Drake2k14
more options

I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm

Any help would be great.

I am on Windows 8.1 Pro and I just formatted my PC and I downloaded Firefox from here and its stuck on the installation screen. I have the screen on where it is stuck and is not proceeding forward. This is where it is stuck : http://prntscr.com/73asqm Any help would be great.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try this:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.