my Mozilla all time is automatically switched off.
Hello. My Mozilla all time is automatically switched off. As soon as I open a new page and start to work, my Mozilla - automatically turns off without Cause. I have read the information about Mozilla and how to fix it.... I updated the plugins, updated Mozilla .. But it does not work. And Mozilla does not allow me to work with pages. On the open pages (if I'm a few minutes do not use them) advertisement appears, and it desired page disappears. I would be glad if you can help me! Thank you.
All Replies (5)
Hello,
Do all web pages redirect to advertisements, or only certain ones? I am aware of some file sharing sites and blogs that automatically redirect to an advertisement if there is a mouse click anywhere within the page, but if sites like Google or this site automatically redirects to an advertisement, the cause may be malware. Run free tools like:
- MalwareBytes' Anti-Malware
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
More information can be found in the Troubleshoot Firefox issues caused by malware article.
If you have already scanned for malware and your computer came back clean, then try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button
, click Help 
and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences<Enter> in the address bar
Select Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
If the above does not help;
Start your Computer in safe mode. Then start Firefox. Try Safe web sites.
Starting The Computer In Safe Mode;
If running, turn your computer off. Remove any disks and thumb drives that are in your hard drives or ports. Now start your computer but also;
Windows; Press the <F8> key repeatedly. Mac: Hold down the Shift key. Linux; Using the command line, Linux/Unix computers can be booted into various run levels that determine which resources are loaded. For example, "runlevel 1" is typically the equivalent to Windows and Mac safe modes.
When the Boot menu is displayed, release the key you were pressing. You must now choose what mode you want. The most used are;
- Safe Mode; The computer runs with only a minimum set of programs.
- Safe Mode With Networking; Same as above, but with internet access.
it doesn't help
I was wondering, are you sure it switched off and did not crash instead?
In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.