Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My persona keeps switching back!

  • 1 reply
  • 25 have this problem
  • 1 view
  • Last reply by Xircal

more options

I've had the same persona for a while now, so today I tried to change it and got a few new themes. It let me add them, but when I exited out and immediately opened FireFox again, it was back to the old one! No matter what I do, it just keeps switching back. I can go into tools and manually change it, but it doesn't stay after I reopen FireFox. It gets really annoying, please help!

I've had the same persona for a while now, so today I tried to change it and got a few new themes. It let me add them, but when I exited out and immediately opened FireFox again, it was back to the old one! No matter what I do, it just keeps switching back. I can go into tools and manually change it, but it doesn't stay after I reopen FireFox. It gets really annoying, please help!

All Replies (1)

more options

McAfee Site Advisor which you appear to have installed is the most likely culprit. See this post: http://support.mozilla.com/nl/questions/753639 (Patch at the foot of the thread).

See also Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Some of your plugins are also out of date and expose your system to attack. I recommend you visit the Plugins Check page and update where necessary.