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Cannot acces email

  • 1 reply
  • 0 have this problem
  • Last reply by sfhowes

RD10
RD10
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Since moving to Windows 11 and reinstalling Thunderbird, I cannot access emails by this route. I have a domain hosted by Easily and can get to my emails directly through their Control Panel, but using the same email, password, ports etc through TB it fails to find the account. I have rechecked all the settings with Easily and tried several times entering them manually in TB, with the same result. What else can I do?

Since moving to Windows 11 and reinstalling Thunderbird, I cannot access emails by this route. I have a domain hosted by Easily and can get to my emails directly through their Control Panel, but using the same email, password, ports etc through TB it fails to find the account. I have rechecked all the settings with Easily and tried several times entering them manually in TB, with the same result. What else can I do?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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What are your settings? They suggest:

incoming: mailc50.megamailservers.eu on 993 (IMAP) or 995 (POP), SSL/TLS, normal password, email address

outgoing: mailc50.megamailservers.eu on 465, SSL/TLS, normal password, email address

If you have a VPN, disable it. Some non-MS antivirus apps can also block connections.

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