Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Audio decreased a lot

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Shadow110

Pong415
Pong415
more options

For some reason my Firefox sound decreased a lot I checked all my sound software are all maxed, I test it with my other software my IE my chrome the sounds from them are normal, its only Firefox. Please help me out. I already tried everything I uninstall Firefox completely and reinstall it but is not working, Please help me I live in San Francisco if I have to I can go to Firefox office.

Thank You -PONG

For some reason my Firefox sound decreased a lot I checked all my sound software are all maxed, I test it with my other software my IE my chrome the sounds from them are normal, its only Firefox. Please help me out. I already tried everything I uninstall Firefox completely and reinstall it but is not working, Please help me I live in San Francisco if I have to I can go to Firefox office. Thank You -PONG

All Replies (1)

Shadow110
Shadow110
more options

Your reinstall is different than ours, please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.