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Connect to Sirius radio

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  • Last reply by cor-el

dschaab61
dschaab61
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I have a Sirius radio account and have been using it on Firefox for a while on my home computer. It will not load anymore. It will load on my work computer using firefox.

I have a Sirius radio account and have been using it on Firefox for a while on my home computer. It will not load anymore. It will load on my work computer using firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"