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in an email sometimes the curser and print stop working on the screen

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  • Last reply by FredMcD

kblyar
kblyar
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sometimes writing an email the cursor and/or print stops showing in the email. Although sometimes I can go to another line and it will start to print, but not where I want it to in the email. Then, when I print out the email it will show me the type that I was trying to say in the email, but not the way I wanted it to read because I couldn't see it then. I use firefox to get on the internet, but then I am routed to the home page of AOL.

sometimes writing an email the cursor and/or print stops showing in the email. Although sometimes I can go to another line and it will start to print, but not where I want it to in the email. Then, when I print out the email it will show me the type that I was trying to say in the email, but not the way I wanted it to read because I couldn't see it then. I use firefox to get on the internet, but then I am routed to the home page of AOL.

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FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

How to clear the Firefox cache {web link}

and

  • Remove Cookies

This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.