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firefox 32.0.3 keeps trying to update plugins at startup

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When I open firefox it opens a small box first that says it's checking for plugin updates. I can't make it stop doing that. I have gone to the plugin page and unchecked "automatically check for updates" box but it still does it. Any suggestions?

When I open firefox it opens a small box first that says it's checking for plugin updates. I can't make it stop doing that. I have gone to the plugin page and unchecked "automatically check for updates" box but it still does it. Any suggestions?

Opaite Mbohovái (4)

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Hi there,

I'm wondering if there's something funky going on with your Firefox profile that makes it not give up trying to update plugins like that. One thing you might want to give a try is Reset Firefox: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

That page I just linked to walks you through both what it does, and how to use it. Hopefully this will take care of that issue without creating any new ones. :)

Thanks!

- David

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Thank you David, I'll give that a try now...

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That fixed it, thank you so much!

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Note that your System Details List shows multiple Flash plugins.

  • Shockwave Flash 15.0 r0
  • Shockwave Flash 14.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\