My browser is very slow and unrelyable I need help correcting this problem getting support is difficult.
My browser is very slow and not reliable. I need help correcting this. Is there a number I can call to get help. Can you call me at (phone number removed by mod). I have Cox Cable supplying my high speed internet service. I should have the latest version (18) on my computer. I'm not very good with computers.
Please let me know how to get this fixed.
Thank you
Tom Kulp
user633449 modificouno o
All Replies (2)
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See: