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Firefox Crash unexpectedly. Tried Uninstalling & installing, Also tried different version. But I believe Firebug extension is crashing it. Please help.

  • 7 respostas
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  • Last reply by KiranD

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The Firefox is crashing unexpectedly once or twice a day. I have installed Firebug addon (Extension) which is very much essential extention for me. Henceforth I cannot remove that. But to resolve this problem I tried complete uninstallation & reinstalling the different firefox version with their compatible firebug addon.

But still the firefox is crashing. Can someone please help me out.

The Firefox is crashing unexpectedly once or twice a day. I have installed Firebug addon (Extension) which is very much essential extention for me. Henceforth I cannot remove that. But to resolve this problem I tried complete uninstallation & reinstalling the different firefox version with their compatible firebug addon. But still the firefox is crashing. Can someone please help me out.

All Replies (7)

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The usual advice is to disable Firebug when you are not using it, which is not helpful in your case. Other advice is to create a new profile with Firebug as the only add-on.

I would expect that adding to memory would help.

You could have other problems. As a start you could try disabling Hardware Acceleration. Options>Advanced>General>Browsing>uncheck Use hardware acceleration . . . If that helps you could try updating your graphics card or getting a new one but that isn't really necessary.

After that you could give troubleshooting a try(Safe Mode, Problematic extensions etc) -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

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Hi Alan, Thanks a lot for your reply.

I use Firebug extension most of the time & therefore can not disable it. The other option is to create a new profile (Run- firefox -p). But I believe after uninstalling the firefox even the profile folder gets deleted & I have tried re-installing firefox many a times to use different version. I have uploaded my crash report for anymore detailed reference.

So to start with the troubleshooting I have unchecked the hardware acceleration option as suggested.

Now let me observe my firefox for 2 or 3 days. I will revert you with the results. Many thanks. :)

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Crash reports are outside my orbit but I'm sure you can keep your profiles.

Someone will give more expert advice on that.

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Ok. No problem Alan. But atleast I am trying your suggestion of unchecking the hardware acceleration. Lets see the results now. Thanks. :)

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Hi Alan,

Yesterday I had unchecked the Hardware acceleration. But on the very next day i.e. today it again crashed now. Any idea about this...? :(

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No, I'm just about out of ideas if you have worked through the Troubleshooting link above. Running in Safe Mode for a while might be revealing. You should get off the beta sequence, too.

Someone else, more expert, should pick up this thread. I've just about retired from this forum.

alan_r modificouno o

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Ok... No problem Alan. Thanks a lot for your help. Hope someone else who has faced this problem & resolved would help me.

KiranD modificouno o