Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In the last 2 weeks FireFox 3.6.3 takes 15 to 25 seconds to launch.

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by Morbus

more options

After being gone for four weeks, when I launch FireFox 3.6.3, it takes 15 to 25 seconds to open ( it would immediately 4 weeks ago). When I first started the computer after 4 weeks, the usual procedures were followed; check & install all updates, run anti-virus..., defrag the disk, clean out the clutter and so on. Both I.E. 8.0 and FireFox are set to remove history, cookies... and both open real slow, although I.E. takes much longer. Everything else operates correctly.

After being gone for four weeks, when I launch FireFox 3.6.3, it takes 15 to 25 seconds to open ( it would immediately 4 weeks ago). When I first started the computer after 4 weeks, the usual procedures were followed; check & install all updates, run anti-virus..., defrag the disk, clean out the clutter and so on. Both I.E. 8.0 and FireFox are set to remove history, cookies... and both open real slow, although I.E. takes much longer. Everything else operates correctly.

All Replies (2)

more options

Hello Paul.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

more options

Disable the Java Quick starter if you have that extension installed and enabled.

http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0