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Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Fidelity videos used to run till 10 days ago. But now they donot run on Firefox. Though they work fine on Chrome.

  • 1 resposta
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

joshik1815
joshik1815
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Videos on Fidelity.com have stopped working in the last 10 days. They used to work all along in the past. I thought the site is broken. But when I placed link in Chrome, the video works fine.

For example, this free video runs in chrome but not on firefox now.

https://www.fidelity.com/why-fidelity/overview

90.0.2 (64-bit) Firefox up-to-date as on 11/27/2021

Videos on Fidelity.com have stopped working in the last 10 days. They used to work all along in the past. I thought the site is broken. But when I placed link in Chrome, the video works fine. For example, this free video runs in chrome but not on firefox now. https://www.fidelity.com/why-fidelity/overview 90.0.2 (64-bit) Firefox up-to-date as on 11/27/2021

All Replies (1)

FredMcD
FredMcD
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I had no problem with the video.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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