Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird hangs and won't start up in Safe Mode on mac OS Catalina 10.15!!! How do I fix this? Currently using Mac Mail 13 as a substitute.

  • 1 resposta
  • 1 has this problem
  • 4 views
  • Last reply by Wayne Mery

more options

I upgraded to Catalina macOS 10.15 on my Mac and my Thunderbird would not work and crashed. I decided to reinstall Thunderbird from scratch and Thunderbird still just hangs on startup. Staring Thunderbird in SAFE mode does not work either. Using Mac Mail until this is fixed. HELP!!!

I upgraded to Catalina macOS 10.15 on my Mac and my Thunderbird would not work and crashed. I decided to reinstall Thunderbird from scratch and Thunderbird still just hangs on startup. Staring Thunderbird in SAFE mode does not work either. Using Mac Mail until this is fixed. HELP!!!

All Replies (1)

more options

Do you get aThunderbird crash report window? If you do, please post your crash IDs per https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports