Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crashes in 2 different os

  • 4 respostas
  • 5 have this problem
  • 1 view
  • Last reply by arconiasty

more options

Hello Guys i have a problem with Mozilla, In 2 different Os it's windows 7 and windows 10 firefox all the time randomly crashing.

earlier all was works fine.

adding a 3 reports :

https://crash-stats.mozilla.com/report/index/e4e8a0a9-6ad2-43eb-9a95-c624b2160503 https://crash-stats.mozilla.com/report/index/ad61a498-fc73-44be-8a11-673662160503 https://crash-stats.mozilla.com/report/index/83dd74df-33ef-4058-aa08-32d5d2160503

Please help, cause this problem is so fu...annoying

Hello Guys i have a problem with Mozilla, In 2 different Os it's windows 7 and windows 10 firefox all the time randomly crashing. earlier all was works fine. adding a 3 reports : https://crash-stats.mozilla.com/report/index/e4e8a0a9-6ad2-43eb-9a95-c624b2160503 https://crash-stats.mozilla.com/report/index/ad61a498-fc73-44be-8a11-673662160503 https://crash-stats.mozilla.com/report/index/83dd74df-33ef-4058-aa08-32d5d2160503 Please help, cause this problem is so fu...annoying

Chosen solution

The problem was solved, the problem was in defective RAM.

Ler a resposta no contexto 👍 0

All Replies (4)

more options

It's All the time randomly crashing...

more options

The second report looks like a problem with hardware acceleration.

  • bp-ad61a498-fc73-44be-8a11-673662160503

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

cor-el said

The second report looks like a problem with hardware acceleration.
  • bp-ad61a498-fc73-44be-8a11-673662160503
You can try to disable hardware acceleration in Firefox.
  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting. You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

I have done this, and still crashing...

more options

Chosen Solution

The problem was solved, the problem was in defective RAM.