Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I cannot scroll using Firefox. I can scroll in I.E. and Chrome. This is a new problem. I've used Firefox for years.

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó toolsman

toolsman
toolsman
more options

Using my mouse pad scroll feature I cannot scroll in Firefox. I've been using Firefox for years and never had a problem before. I can scroll in Chrome and I.E. There are a few websites I can scroll in but not in Yahoo and several other sites. and I can't scroll on the page I'm typing this question on.

Using my mouse pad scroll feature I cannot scroll in Firefox. I've been using Firefox for years and never had a problem before. I can scroll in Chrome and I.E. There are a few websites I can scroll in but not in Yahoo and several other sites. and I can't scroll on the page I'm typing this question on.

Réiteach roghnaithe

Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.

Close and restart Firefox after changing the pref.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default via the right-click context menu if they are user set
  • Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)
Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Réiteach Roghnaithe

Try to modify the pref ui.trackpoint_hack.enabled on the about:config page from the default value -1 to 0 or 1 to see if that makes the scroll pad work.

Close and restart Firefox after changing the pref.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default via the right-click context menu if they are user set
  • Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)
toolsman
toolsman Úinéir na ceiste
more options

Thanks for the reply. I fixed the problem myself. I uninstalled the whole program and then reinstalled it and I am now back to full operation.