Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I view or upload files (such as on You Tube) there is no longer normal image movement. All action has a "strobe" effect as in slow motion, but audio seems normal. Is this a plug-in problem?

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 14 views
  • Freagra is déanaí ó Morbus

more options

All of a sudden when I view a file that's been downloaded, or viewed on line, whether in Windows Media, or on You Tube on line site, or Power DVD Play program, the image appears as if it was in a slow motion "strobe" effect, while the audio sounds consistent, (barring the frequent stalls). If I burn a DVD, it has the slow motion strobe effect burnt into the disc as well & is difficult to view on a DVD player. Is this a plug-in problem that has suddenly manifested, and is there a way of getting the system back to it's normal operation??

This happened

Every time Firefox opened

== Since about 2 weeks ago.

All of a sudden when I view a file that's been downloaded, or viewed on line, whether in Windows Media, or on You Tube on line site, or Power DVD Play program, the image appears as if it was in a slow motion "strobe" effect, while the audio sounds consistent, (barring the frequent stalls). If I burn a DVD, it has the slow motion strobe effect burnt into the disc as well & is difficult to view on a DVD player. Is this a plug-in problem that has suddenly manifested, and is there a way of getting the system back to it's normal operation?? == This happened == Every time Firefox opened == Since about 2 weeks ago.

All Replies (1)

more options

Hello Joe.

Try disabling all add-ons (that's extensions, plugins and themes, go into Tools > Add-ons) except for Flash and see if the problem persists. If they don't, enable one add-on at a time until you find the problem. If they do, try a new Firefox profile and see if it has the same issues. If it does (make sure other plugins aren't enabled), you need to contact Adobe for support on their Flash plugin (updating it will be the first thing they tell you to do). If it doesn't, please tell me.