Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

One of two Thunderbird accounts Can’t send mail

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 30 views
  • Freagra is déanaí ó christ1

more options

I installed Thunderbird (os W10) and created two accounts. Lets call them A and B. Account A can send and receive mail. Account B can only receive mail. Sending mail results in an error message: I have to submit the smtp password. After doing so the errormessage let me know that it was not possible to log on to the smtp server with the username xyz. Further error message: cannot authenticate with outgoing server smtp xyz. Check password and authentication method in the account settings.

Both accounts use the same settings; incoming and outgoing servers are the same. Authentication method is the same. I have checked these things a dozen times and am not able to find a clue. Any help is appreciated . John

I installed Thunderbird (os W10) and created two accounts. Lets call them A and B. Account A can send and receive mail. Account B can only receive mail. Sending mail results in an error message: I have to submit the smtp password. After doing so the errormessage let me know that it was not possible to log on to the smtp server with the username xyz. Further error message: cannot authenticate with outgoing server smtp xyz. Check password and authentication method in the account settings. Both accounts use the same settings; incoming and outgoing servers are the same. Authentication method is the same. I have checked these things a dozen times and am not able to find a clue. Any help is appreciated . John

Réiteach roghnaithe

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Read this answer in context 👍 0

All Replies (1)

more options

Réiteach Roghnaithe

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Athraithe ag christ1 ar