Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

new private window not available

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 37 views
  • Freagra is déanaí ó Rhioghan

more options

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Window, I'm still in the regular browsing window. I checked all of my settings and nothing has changed, all the settings are as I set them long ago. Please help.

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Window, I'm still in the regular browsing window. I checked all of my settings and nothing has changed, all the settings are as I set them long ago. Please help.

Réiteach roghnaithe

I solved a number of issues that suddenly came about with my previous account. I found a Trojan Horse which I have dealt with, closed that particular account and opened a new account on my computer and all is safe and sound. Thank you for your responses.

Read this answer in context 👍 0

All Replies (3)

more options

You can check the about:policies#active page to see whether policies are active (63+).

more options

Could you also check whether Adblocker Ultimate's pop-up blocking could be closing the window?

more options

Réiteach Roghnaithe

I solved a number of issues that suddenly came about with my previous account. I found a Trojan Horse which I have dealt with, closed that particular account and opened a new account on my computer and all is safe and sound. Thank you for your responses.