Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I get emails containing characters with diacritic signs such a é, è, ö, they are transformed into other symbols such as @

more options

In the Help I see instructions for writing emails containing characters with diacritic signs, but no instructions for seeing them correctly in the emails I receive

In the Help I see instructions for writing emails containing characters with diacritic signs, but no instructions for seeing them correctly in the emails I receive

Réiteach roghnaithe

I'm not an expert on this, I hope that someone else who knows more can help you. But I suspect that the solution lies with the encoding scheme used for your incoming mail. If you go to Thunderbird Preferences > Display > Formatting > Advanced you'll see the scheme your system uses: in mine it's Unicode (UTF-8). However there are many alternatives, as you'll see if you click on the drop-down arrow. Maybe one of the others will give you better results?

Read this answer in context 👍 0

All Replies (1)

more options

Réiteach Roghnaithe

I'm not an expert on this, I hope that someone else who knows more can help you. But I suspect that the solution lies with the encoding scheme used for your incoming mail. If you go to Thunderbird Preferences > Display > Formatting > Advanced you'll see the scheme your system uses: in mine it's Unicode (UTF-8). However there are many alternatives, as you'll see if you click on the drop-down arrow. Maybe one of the others will give you better results?