I used the Firefox Refresh button, but it never finished. When Firefox finally showed up again, it just showed a blank screen, with the Firefox "frame".
Reluctantly tried Firefox Refresh. Step #3 says "3.Firefox will close to refresh itself. When finished, a window will list your imported information. Click Finish and Firefox will open."
I never got that window. Firefox re-opened after about 20 minutes with a blank screen. I waited some more, but nothing. At first it didn't seem to be responding to mouse clicks or keyboard entry, but after a couple more minutes, I was able to click on the menus or Firefox button and get a response.
When I look under Firefox profiles (folder), I see my original profile folder with a dash after default and then a number added at the end (xxxxx.default-zzzzz). It is still my only profile folder. I thought Refresh was supposed to create a new profile folder.
All of my bookmarks are missing.
Athraithe ag Catemaco ar
All Replies (2)
Hello there,
This may be caused by the large amount of visited sites and as a result this can slow down Firefox
Can you please try to clean your browsing history and cookies by doing the following:
1. Click the menu button, choose "History", and then "Clear Recent History" 2. Select how much history you want to clear ( Everything is recommended) 3. Finally, click the "Clear Now" button.
If none of the above work then I would suggest to reinstall Firefox and see if that solves the issue.
Keep us posted!
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles