Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I am trying to download add-on F1. It says that I have FF 2.0 but I have FF 4.0.

  • 2 antwurd
  • 2 hawwe dit probleem
  • 13 werjeftes
  • Lêste antwurd fan j-me2011

more options

I have upgraded Firefox to 4.0. I have done this several times and it says that it is upgraded, but when I go to do certain things , like download add-on such as F1, I get a message saying that it is not available for Firefox 2.0! I don't think I have ever even had 2.0. ??????????????

I have upgraded Firefox to 4.0. I have done this several times and it says that it is upgraded, but when I go to do certain things , like download add-on such as F1, I get a message saying that it is not available for Firefox 2.0! I don't think I have ever even had 2.0. ??????????????

Keazen oplossing

This is typically caused when an add-on changes the user agent string (identifies the version of Firefox). To rectify this you can reset your user agent string.

  1. Type about:config into the location bar and press enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. Locate the preference general.useragent.override, right-click (or control-click) on it and select Reset, this will set the user agent string back to the default in Firefox 4

There are other user agent string settings that may have been modified, but these are no longer used in Firefox 4. You can reset them if you want, for details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (2)

more options

Keazen oplossing

This is typically caused when an add-on changes the user agent string (identifies the version of Firefox). To rectify this you can reset your user agent string.

  1. Type about:config into the location bar and press enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. Locate the preference general.useragent.override, right-click (or control-click) on it and select Reset, this will set the user agent string back to the default in Firefox 4

There are other user agent string settings that may have been modified, but these are no longer used in Firefox 4. You can reset them if you want, for details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

That worked! Thank you so much!