Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I can't find the FireFox forum

  • 1 antwurd
  • 2 hawwe dit probleem
  • 5 werjeftes
  • Lêste antwurd fan the-edmeister

elaurvick
elaurvick
more options

You tell us to search the forums for an answer to a question.

I searched the help, the FAQs, in fact your whole miserable website and I can't find any way to get into the forums. I've clicked on every tab, and although some of them are labeled "forums" they take me to this page to enter a new question.

Could you PLEASE put up a tab that takes us directly to the forum? I managed to get in and register because I was asking a question, but if you really want us to search before we ask, you have to let us get in!

You tell us to search the forums for an answer to a question. I searched the help, the FAQs, in fact your whole miserable website and I can't find any way to get into the forums. I've clicked on every tab, and although some of them are labeled "forums" they take me to this page to enter a new question. Could you PLEASE put up a tab that takes us directly to the forum? I managed to get in and register because I was asking a question, but if you really want us to search before we ask, you have to let us get in!

Alle antwurden (1)

the-edmeister
the-edmeister
  • Moderator
more options

This forum is the hardest to use that I have encountered in the last 12 years I have been on the internet. The software isn't suited to a "support forum", IMO. And with the recent changes, including the requirement to login before posting, the "traffic" is like 1/3 of what it was 2 months ago before the change to MediaWiki from TikiWiki. For the number of English speaking users world-wide, I don't think this "forum" ever had the "traffic" commensurate with the number of users needing help.
IMO, this is a better place to get Firefox support.
http://forums.mozillazine.org/viewforum.php?f=49

"Ask a question" is the key!
Bookmark this page for asking a new question.
https://support.mozilla.com/en-US/questions/new

Or this one for accessing the "forum" directly.
https://support.mozilla.com/en-US/questions