Attachments on Thunderbird
Hey got problem to use attachments on Thunderbird. I click on the button, and nothing happens. Any Ideas? Dont want to reconfigurate the emails and try to reinstall..., Greetz
Application Basics
Name: Thunderbird Version: 78.10.0 Build ID: 20210415215055 Distribution ID: ubuntu-snap-build
Update Channel: release User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.10.0 OS: Linux 5.4.0-72-generic
Multiprocess Windows: 0/0 Disabled Remote Processes: 0 Enterprise Policies: Active Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: true
Mail and News Accounts account1: INCOMING: account1, , (imap) imap.gmx.net:993, SSL, passwordCleartext OUTGOING: , mail.gmx.net:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (imap) imap.gmx.net:993, SSL, passwordCleartext OUTGOING: , mail.gmx.net:465, SSL, passwordCleartext, true
account4: INCOMING: account4, , (imap) imap.gmx.net:993, SSL, passwordCleartext OUTGOING: , mail.gmx.net:465, SSL, passwordCleartext, true
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Extensions
Name Version Enabled ID
Amazon.com 1.1 true [email protected]
Bing 1.0 true [email protected]
DuckDuckGo 1.0 true [email protected]
Google 1.0 true [email protected]
Wikipedia (en) 1.0 true [email protected]
Security Software
Type: Name
Antivirus: Antispyware: Firewall:
Graphics
Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Window Protocol: x11 Desktop Environment: gnome Target Frame Rate: 60
GPU #1 Active: Yes Description: AMD POLARIS11 (DRM 3.35.0, 5.4.0-72-generic, LLVM 10.0.0) Vendor ID: 0x1002 Device ID: 0x67ff Driver Vendor: mesa/radeonsi Driver Version: 20.0.8.0 RAM: 4096
GPU #2
Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none CairoUseXRender: 0 CMSOutputProfile: Empty profile data Display0: 1920x1080 default DisplayCount: 1
Decision Log HW_COMPOSITING: blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled GPU_PROCESS: unavailable by default: Multi-process mode is not enabledblocked by runtime: Safe-mode is enabled WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-in-safe-mode by runtime: Safe-mode is enabled WEBRENDER_QUALIFIED: denied by env: Not on allowlist WEBRENDER_COMPOSITOR: disabled by default: Disabled by default WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature OMTP: blocked by runtime: OMTP blocked by safe-mode WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: pulse-rust Max Channels: 2 Preferred Sample Rate: 44100 Roundtrip latency (standard deviation): ...
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
HDA ATI HDMI Digital Stereo (HDMI 4) /devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2 Advanced Micro Devices, Inc. [AMD/ATI] Enabled None default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 1 - 384000 0 - 0
Audio Adapter Analog Stereo /devices/pci0000:00/0000:00:13.0/usb5/5-5/5-5:1.0/sound/card1 C-Media Electronics, Inc. Enabled All default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 1 - 384000 0 - 0
Built-in Audio Analog Surround 5.1 /devices/pci0000:00/0000:00:14.2/sound/card0 Advanced Micro Devices, Inc. [AMD/ATI] Enabled None default: S16LE, support: S16LE S16BE F32LE F32BE 6 default: 44100, support: 1 - 384000 0 - 0
Media Capabilities
Enumerate database
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Monitor of HDA ATI HDMI Digital Stereo (HDMI 4) /devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2 Advanced Micro Devices, Inc. [AMD/ATI] Enabled None default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 1 - 384000 0 - 0
Monitor of Audio Adapter Analog Stereo /devices/pci0000:00/0000:00:13.0/usb5/5-5/5-5:1.0/sound/card1 C-Media Electronics, Inc. Enabled None default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 1 - 384000 0 - 0
Audio Adapter Analog Mono /devices/pci0000:00/0000:00:13.0/usb5/5-5/5-5:1.0/sound/card1 C-Media Electronics, Inc. Enabled All default: S16LE, support: S16LE S16BE F32LE F32BE 1 default: 44100, support: 1 - 384000 0 - 0
Monitor of Built-in Audio Analog Surround 5.1 /devices/pci0000:00/0000:00:14.2/sound/card0 Advanced Micro Devices, Inc. [AMD/ATI] Enabled None default: S16LE, support: S16LE S16BE F32LE F32BE 6 default: 44100, support: 1 - 384000 0 - 0
Built-in Audio Analog Stereo /devices/pci0000:00/0000:00:14.2/sound/card0 Advanced Micro Devices, Inc. [AMD/ATI] Enabled None default: S16LE, support: S16LE S16BE F32LE F32BE 2 default: 44100, support: 1 - 384000 0 - 0
Important Modified Preferences
browser.cache.disk.amount_written: 42803 browser.cache.disk.capacity: 890880 browser.cache.disk.filesystem_reported: 1 extensions.lastAppVersion: 78.10.0 idle.lastDailyNotification: 1619576181 places.database.lastMaintenance: 1619384440 places.history.expiration.transient_current_max_pages: 112348 privacy.purge_trackers.date_in_cookie_database: 0 security.remote_settings.crlite_filters.checked: 1619607917 security.remote_settings.intermediates.checked: 1619607917 security.sandbox.plugin.tempDirSuffix: 209538cd-c71c-4412-ba09-717f27ee10f8 signon.importedFromSqlite: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1618130836
Important Locked Preferences
dom.ipc.processCount.webIsolated: 1 fission.autostart: false
Places Database
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.25.1 4.25.1
NSS 3.53.1 3.53.1
NSSSMIME 3.53.1 3.53.1
NSSSSL 3.53.1 3.53.1
NSSUTIL 3.53.1 3.53.1
Sandbox
Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: true Content Process Sandboxing: true Media Plugin Sandboxing: true Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 0
Rejected System Calls
# Seconds Ago PID TID Process Type Syscall Arguments
Startup Cache
Disk Cache Path: /home/l/snap/thunderbird/common/.cache/thunderbird/joiogcfa.default/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: false
Internationalization & Localization
Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["de-DE"] Default Locale: "en-US"
Operating System System Locales: ["en-US"] Regional Preferences: ["de-DE"]
Hey got problem to use attachments on Thunderbird. I click on the button, and nothing happens.
Any Ideas?
Dont want to reconfigurate the emails and try to reinstall...,
Greetz
Application Basics
Name: Thunderbird
Version: 78.10.0
Build ID: 20210415215055
Distribution ID: ubuntu-snap-build
Update Channel: release
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.10.0
OS: Linux 5.4.0-72-generic
Multiprocess Windows: 0/0
Disabled
Remote Processes: 0
Enterprise Policies: Active
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: true
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmx.net:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.net:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmx.net:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.net:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) imap.gmx.net:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.net:465, SSL, passwordCleartext, true
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Extensions
Name
Version
Enabled
ID
Amazon.com
1.1
true
[email protected]
Bing
1.0
true
[email protected]
DuckDuckGo
1.0
true
[email protected]
Google
1.0
true
[email protected]
Wikipedia (en)
1.0
true
[email protected]
Security Software
Type: Name
Antivirus:
Antispyware:
Firewall:
Graphics
Features
Compositing: Basic
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Window Protocol: x11
Desktop Environment: gnome
Target Frame Rate: 60
GPU #1
Active: Yes
Description: AMD POLARIS11 (DRM 3.35.0, 5.4.0-72-generic, LLVM 10.0.0)
Vendor ID: 0x1002
Device ID: 0x67ff
Driver Vendor: mesa/radeonsi
Driver Version: 20.0.8.0
RAM: 4096
GPU #2
Diagnostics
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: none
CairoUseXRender: 0
CMSOutputProfile: Empty profile data
Display0: 1920x1080 default
DisplayCount: 1
Decision Log
HW_COMPOSITING: blocked by runtime: Acceleration blocked by safe-mode
OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled
GPU_PROCESS: unavailable by default: Multi-process mode is not enabledblocked by runtime: Safe-mode is enabled
WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-in-safe-mode by runtime: Safe-mode is enabled
WEBRENDER_QUALIFIED: denied by env: Not on allowlist
WEBRENDER_COMPOSITOR: disabled by default: Disabled by default
WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature
WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature
OMTP: blocked by runtime: OMTP blocked by safe-mode
WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: pulse-rust
Max Channels: 2
Preferred Sample Rate: 44100
Roundtrip latency (standard deviation): ...
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
HDA ATI HDMI Digital Stereo (HDMI 4)
/devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2
Advanced Micro Devices, Inc. [AMD/ATI]
Enabled
None
default: S16LE, support: S16LE S16BE F32LE F32BE
2
default: 44100, support: 1 - 384000
0 - 0
Audio Adapter Analog Stereo
/devices/pci0000:00/0000:00:13.0/usb5/5-5/5-5:1.0/sound/card1
C-Media Electronics, Inc.
Enabled
All
default: S16LE, support: S16LE S16BE F32LE F32BE
2
default: 44100, support: 1 - 384000
0 - 0
Built-in Audio Analog Surround 5.1
/devices/pci0000:00/0000:00:14.2/sound/card0
Advanced Micro Devices, Inc. [AMD/ATI]
Enabled
None
default: S16LE, support: S16LE S16BE F32LE F32BE
6
default: 44100, support: 1 - 384000
0 - 0
Media Capabilities
Enumerate database
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Monitor of HDA ATI HDMI Digital Stereo (HDMI 4)
/devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2
Advanced Micro Devices, Inc. [AMD/ATI]
Enabled
None
default: S16LE, support: S16LE S16BE F32LE F32BE
2
default: 44100, support: 1 - 384000
0 - 0
Monitor of Audio Adapter Analog Stereo
/devices/pci0000:00/0000:00:13.0/usb5/5-5/5-5:1.0/sound/card1
C-Media Electronics, Inc.
Enabled
None
default: S16LE, support: S16LE S16BE F32LE F32BE
2
default: 44100, support: 1 - 384000
0 - 0
Audio Adapter Analog Mono
/devices/pci0000:00/0000:00:13.0/usb5/5-5/5-5:1.0/sound/card1
C-Media Electronics, Inc.
Enabled
All
default: S16LE, support: S16LE S16BE F32LE F32BE
1
default: 44100, support: 1 - 384000
0 - 0
Monitor of Built-in Audio Analog Surround 5.1
/devices/pci0000:00/0000:00:14.2/sound/card0
Advanced Micro Devices, Inc. [AMD/ATI]
Enabled
None
default: S16LE, support: S16LE S16BE F32LE F32BE
6
default: 44100, support: 1 - 384000
0 - 0
Built-in Audio Analog Stereo
/devices/pci0000:00/0000:00:14.2/sound/card0
Advanced Micro Devices, Inc. [AMD/ATI]
Enabled
None
default: S16LE, support: S16LE S16BE F32LE F32BE
2
default: 44100, support: 1 - 384000
0 - 0
Important Modified Preferences
browser.cache.disk.amount_written: 42803
browser.cache.disk.capacity: 890880
browser.cache.disk.filesystem_reported: 1
extensions.lastAppVersion: 78.10.0
idle.lastDailyNotification: 1619576181
places.database.lastMaintenance: 1619384440
places.history.expiration.transient_current_max_pages: 112348
privacy.purge_trackers.date_in_cookie_database: 0
security.remote_settings.crlite_filters.checked: 1619607917
security.remote_settings.intermediates.checked: 1619607917
security.sandbox.plugin.tempDirSuffix: 209538cd-c71c-4412-ba09-717f27ee10f8
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1618130836
Important Locked Preferences
dom.ipc.processCount.webIsolated: 1
fission.autostart: false
Places Database
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.25.1
4.25.1
NSS
3.53.1
3.53.1
NSSSMIME
3.53.1
3.53.1
NSSSSL
3.53.1
3.53.1
NSSUTIL
3.53.1
3.53.1
Sandbox
Seccomp-BPF (System Call Filtering): true
Seccomp Thread Synchronization: true
User Namespaces: true
Content Process Sandboxing: true
Media Plugin Sandboxing: true
Content Process Sandbox Level: 0
Effective Content Process Sandbox Level: 0
Rejected System Calls
#
Seconds Ago
PID
TID
Process Type
Syscall
Arguments
Startup Cache
Disk Cache Path: /home/l/snap/thunderbird/common/.cache/thunderbird/joiogcfa.default/startupCache/startupCache.8.little
Ignore Disk Cache: false
Found Disk Cache on Init: false
Wrote to Disk Cache: false
Internationalization & Localization
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["de-DE"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["de-DE"]
Alle antwurden (1)
I'm using Windows so cannot really test this. However, I notice thunderbird is a snap build and so did locate this link which you may be interested in. https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/1902915