Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

missing subfolders on imap account resulting from GoDaddy migration to office webmail

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan sfhowes

dwwagg
dwwagg
more options

Yesterday Go Daddy upgraded to a outlook online format. My Thunderbird worked perfectly until then. I had about 15 subfolders that are on the imap server (I know this because I installed Gmail client via imap on GoDaddy. Thunderbird is also missing some of the ordinary folders also. I cannot remove Thunderbird completely. when I reinstall, email account is already there even after uninstalling the account, all files, and then uninstalling Tbird. Go Daddy says I need to completely reinstall Tbird. I have done this 3-4 times. Still no subfolders. Those folders show up on every app except Thunderbird. I even tried uninstalling all mentions of Thunderbird on the registry. I don't like outlook cloud. Help! Never had any issues with Tbird until the migration of email on GoDaddy.

Yesterday Go Daddy upgraded to a outlook online format. My Thunderbird worked perfectly until then. I had about 15 subfolders that are on the imap server (I know this because I installed Gmail client via imap on GoDaddy. Thunderbird is also missing some of the ordinary folders also. I cannot remove Thunderbird completely. when I reinstall, email account is already there even after uninstalling the account, all files, and then uninstalling Tbird. Go Daddy says I need to completely reinstall Tbird. I have done this 3-4 times. Still no subfolders. Those folders show up on every app except Thunderbird. I even tried uninstalling all mentions of Thunderbird on the registry. I don't like outlook cloud. Help! Never had any issues with Tbird until the migration of email on GoDaddy.

Alle antwurden (2)

Stans
Stans
more options

Go to Account Settings, select the account then at the bottom-left, click Account Actions -> Remove Accounts. You can then add the account afresh using the correct settings.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Right-click the account in the Folder Pane, Subscribe..., Refresh. Are the missing folders listed and unchecked (not subscribed)?