Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

"flash needs an update" even though both flash and firefox are up to date.

  • 4 antwurd
  • 2 hawwe dit probleem
  • 21 werjeftes
  • Lêste antwurd fan brentstone

more options

Hi, i have updated both firefox and flash for firefox and i am still getting flash issues on facebook and on Google play music. im trying to upload images to help but even that isnt working. Let me know if i can share the images with you another way. basically ive tried uninstalling/installing both firefox and flash and nothing seems to fix the issue. I do not have these issues in chrome or IE, but i prefer firefox as my default :)

Hi, i have updated both firefox and flash for firefox and i am still getting flash issues on facebook and on Google play music. im trying to upload images to help but even that isnt working. Let me know if i can share the images with you another way. basically ive tried uninstalling/installing both firefox and flash and nothing seems to fix the issue. I do not have these issues in chrome or IE, but i prefer firefox as my default :)

Keazen oplossing

Okay, I am nervous about that second Flash plugin with the bizarre version number. I think it might be an impostor.

Can you check where it is on your system and then consider deleting it? To find it, type or paste about:plugins in the address bar and press Enter. This should load a page full of details about your plugins. Use Find (Ctrl+f) to look for Shockwave Flash and see how many show up.

Each plugin should have the "Path" listed. The "real" one should be in the following folder:

C:\Windows\SysWOW64\Macromed\Flash

and the file name would be along the lines of

NPSWF32_17_0_0_169.dll

Where is that other one??

Dit antwurd yn kontekst lêze 👍 2

Alle antwurden (4)

more options

Here i was finally able to add the images.

more options

Keazen oplossing

Okay, I am nervous about that second Flash plugin with the bizarre version number. I think it might be an impostor.

Can you check where it is on your system and then consider deleting it? To find it, type or paste about:plugins in the address bar and press Enter. This should load a page full of details about your plugins. Use Find (Ctrl+f) to look for Shockwave Flash and see how many show up.

Each plugin should have the "Path" listed. The "real" one should be in the following folder:

C:\Windows\SysWOW64\Macromed\Flash

and the file name would be along the lines of

NPSWF32_17_0_0_169.dll

Where is that other one??

more options

It might be under Lightspark. See: https://support.mozilla.org/questions/1036756

more options

Yes this was the issue. It was under lightspark. i went into Add/remove programs, removed lightspark, and it worked perfectly after this.

I honestly have no idea where lightspark came from, and in add/remove programs it said it was installed in 2013.