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Updates (firefox, flash, reinstall) download but (patches, etc.) will not apply. What to do?

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Running Windows 8.1 in January 2015, both firefox and adobe flash keep trying to update, but patches will not apply. The same thing happens when I download a new version and try to reinstall either program. What can I do?

Running Windows 8.1 in January 2015, both firefox and adobe flash keep trying to update, but patches will not apply. The same thing happens when I download a new version and try to reinstall either program. What can I do?

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