Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

New Tab will not open

  • 3 antwurd
  • 7 hawwe dit probleem
  • 4 werjeftes
  • Lêste antwurd fan Carlvon

Carlvon
Carlvon
more options

When I click to open a new tab the new tab does not open. Some web pages do open new tabs properly. I have tried the safe mode and new tabs will open properly in that mode. I am using Norton for anti virus protection. Is it Norton causing the problem or do I need to look for another cause?

When I click to open a new tab the new tab does not open. Some web pages do open new tabs properly. I have tried the safe mode and new tabs will open properly in that mode. I am using Norton for anti virus protection. Is it Norton causing the problem or do I need to look for another cause?

Keazen oplossing

Type about:addons<Enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD
more options

Keazen oplossing

Type about:addons<Enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.

Carlvon
Carlvon Fraacheigener
more options

Thank you for the responses, I disabled a tool bar called ooVoo by Ask.com and now it seems to be working. I also found what may have been malware - something called dnsBasic and I disabled that and I am working on removing it.