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Firefox is stuck on "new tab"

  • 2 réponses
  • 4 ont ce problème
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  • Dernière réponse par cor-el

Jgreen4012
Jgreen4012
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I can open my Firefox by my desktop shortcut and open as many "new tab" pages as I would like. The problem is I can't go to any other pages. No urls will work, I can type them in but as soon as I hit enter it just returns to the blank "new tab" page.

I have reset Firefox, restarted my computer, tried fixing my extensions and add ons. Nothing is working.

Help!!

I can open my Firefox by my desktop shortcut and open as many "new tab" pages as I would like. The problem is I can't go to any other pages. No urls will work, I can type them in but as soon as I hit enter it just returns to the blank "new tab" page. I have reset Firefox, restarted my computer, tried fixing my extensions and add ons. Nothing is working. Help!!

Toutes les réponses (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is running, you can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

(If Firefox is not running, you can start Firefox in Safe Mode by holding down the Shift key when double-clicking the Firefox icon.)

In the small dialog that should appear, click "Start in Safe Mode" (not Reset)

Any difference?

Also, do bookmarks work? And/or does the search bar (the one to the right of the address bar) work?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: