tools/add-on/get add-ons = don't load or extentions don't show
Can't manage add-ons because Get add-ons window [under Tools/Add-ons] shows to be loading but never completes operation [loading] or gives any message. How do I get this function to work?
Solution choisie
If you want to mange add-ons then you can click one of the other tabs like Extensions or Plugins.
It can happen more often the the Get Add-ons Tabs is not responding or takes a long time.
If the Extensions tab still doesn't show the Extension then it is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file.
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Solution choisie
If you want to mange add-ons then you can click one of the other tabs like Extensions or Plugins.
It can happen more often the the Get Add-ons Tabs is not responding or takes a long time.
If the Extensions tab still doesn't show the Extension then it is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file.
Seems to have worked (not knowledgeable enough to know if there are other repercussions to my actions--yet). Thank you.