Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why does my Firefox Beta open up a comand prompt when closed?

  • 6 réponses
  • 2 ont ce problème
  • 14 vues
  • Dernière réponse par Crimson13

more options

Since a week or so every time when I close my Firefox browser a command prompt pops up for a short moment. It's not really an annoyance, but it doesn't seem in order.

Judging from the title of the window it's something to do with saving my browser profile.

Thanks in advance.

Since a week or so every time when I close my Firefox browser a command prompt pops up for a short moment. It's not really an annoyance, but it doesn't seem in order. Judging from the title of the window it's something to do with saving my browser profile. Thanks in advance.

Solution choisie

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
Lire cette réponse dans son contexte 👍 1

Toutes les réponses (6)

more options

I am pretty sure - based on my own experience - it has to do with the newly introduced "Firefox health report".

It happens to me every time I close the Fx 21 and I am slowly getting used to it.

Regards

more options

Solution choisie

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
more options

Restarted Firefox in safe mode, the prompt didn't appear. Then started Firefox again in regular mode and it didn't appear either.

Guess that solved it.

Thanks!

more options

Then started Firefox again in regular mode and it didn't appear either.

- not in my case. After the safe mode (no prompt) the prompt reappeared again on exiting the next (normal mode) firefox session. This indicated one of active add-ons as the cause.

After I deactivated the Firefox OS Simulator, the command prompts on Firefox exit stopped. Check your Tools > Add-ons, to see if this is the reason for your continuing problem.

PS: ... so, btw, it was NOT the "Firefox health report".

more options

Hey smo,

I do have the FOS simulator, but I had it deactivated at the time the prompt appeared. So might be a different cause for me, I'll check what activating it does for me.

Kind regards

more options

The simulator does bring up a prompt. But this one seems related to extensions, rather than the one I had about the browser profile.

So it's a different cause, but I haven't come across the profile related prompt since I tried safe mode.