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can't get into my email inbox. a message pops up, your xfinity connect session has timed out due to inactivity. comcast says it is firefox issue. I have a mac.

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  • Dernière réponse par rhondadig

rhondadig
rhondadig
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can't get into my email inbox. a message pops up, says your xfinity connect session has timed out due to inactivity. comcast says it is a firefox issue. I have a mac.

can't get into my email inbox. a message pops up, says your xfinity connect session has timed out due to inactivity. comcast says it is a firefox issue. I have a mac.

Solution choisie

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
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cor-el
cor-el
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  • Top 10 Contributor
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Solution choisie

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
rhondadig
rhondadig Auteur de la question
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thank you!