Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Adobe Flash Plug In Error after I was prompted to Update Firefox

  • 3 réponses
  • 5 ont ce problème
  • 9 vues
  • Dernière réponse par imad1208

more options

I was prompted that there was an update to Firefox which completed successfully. After the update Firefox began to crash and the conclusion I have come to is the Adobe FlashPlayer.

I was prompted that there was an update to Firefox which completed successfully. After the update Firefox began to crash and the conclusion I have come to is the Adobe FlashPlayer.

Solution choisie

Hi imad1208,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Solution choisie

Hi imad1208,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

more options

Yes I did try that. One thing whats the description for the Flash plug in because I cant find it anywhere to even enable or disable it which at this time is disabled because when I click on the link to "check if your plugins are up to date" in the Add-On Manager it prompts me that "For your safety, Firefox has disabled your outdated version of Flash. Please upgrade to the latest version." I clicked on the link and attempted to install. I closed out of Firefox and then opened it after the install was complete and still no Flash. Thanks

more options

The Adobe Shockwave Flash was causing the crash because the plug-in needed to be updated. After enabling and disabling and then enabling back things look to be solid.

Matt G thanks for the assist!

Modifié le par imad1208