Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Unable to change my email address - There is no "edit" or :change" option on the page where a change could be made

Maadi Helio
Maadi Helio
more options

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] [email protected]. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] [email protected]. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

Modifié le par James

Toutes les réponses (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Ross, do you mean for your Firefox Account? As long as you still have access to the old address, you can go ahead and change your account over to a new one. I think this is a two to three step process:

(1) Add your new address as "secondary": Add a secondary email address to Mozilla accounts

(2) Switch your secondary address to primary: Change the primary email address on your Mozilla account

(3) [optionally] Delete the old address from the account