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Firefox and Chrome open and close almost immediately on brand new computer (Windows 11)

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  • Dernière réponse par matderoubaix

matderoubaix
matderoubaix
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As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows)

I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs

I'm completely lost, help me please (writing this on another PC)

As said in the title, both Firefox, Firefox DE and Chrome will open and crash/close instantly on my new Lenovo Legion PC with Windows 11 installed on it. Only Edge works, and so far I've tried a lot of solutions : -Restart PC -Uninstall, delete files and fresh install both programs -The MSCONFIG thing and unchecking start programs -Every update Windows update recommended me -Entire new windows install, without any linking with my previous pc (which had the same problem two times already, both fixed by returning to a previous version of windows) I believed it was a ram problem with my previous pc because it was old, but this one is completely new and has the same problem, while there's nothing except my microsoft account that is common to both PCs I'm completely lost, help me please (writing this on another PC)

Solution choisie

To anyone that lands in this thread : I found the problem ! There is actually a setting when you belong to a microsoft family that is checked by default and that doesn't allow you to open ANY other browser than Edge. https://account.microsoft.com/family/settings/content-restrictions/ Here, if you look it up on the "family parent" microsoft account, you can uncheck it and then you need to restart your computer and you'll be able to open another browser.

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matderoubaix
matderoubaix Auteur de la question
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Solution choisie

To anyone that lands in this thread : I found the problem ! There is actually a setting when you belong to a microsoft family that is checked by default and that doesn't allow you to open ANY other browser than Edge. https://account.microsoft.com/family/settings/content-restrictions/ Here, if you look it up on the "family parent" microsoft account, you can uncheck it and then you need to restart your computer and you'll be able to open another browser.