The connection has timed out - Firefox (57 and 58)
having an problem when I try to visit some of the websites ! it says the follow :
The connection has timed out
The server at www.360totalsecurity.com is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
anyone’s able to go to this website above ?
Toutes les réponses (8)
any help ?
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
yes , the problem still there ! how can we go with ?
gameon said
yes , the problem still there ! how can we go with ?
Hi,
Stab in the dark : Do you have any internet security software installed ? If so : make sure that it's up to date and remove Firefox from the list of trusted / recognized programs.
Would you please take a look at this article : https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet
Happy112 said
gameon saidyes , the problem still there ! how can we go with ?Hi,
Stab in the dark : Do you have any internet security software installed ? If so : make sure that it's up to date and remove Firefox from the list of trusted / recognized programs.
Would you please take a look at this article : https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet
Yes , I have the free version of MALWAREBYTES-anti-malware and a pro version of ZEMANA - anti-malware ! both have no firewall !
I also I have reset my windows firewall to defaults setting and still the same problem !
so where the problem ?
This could be an issue caused by AdAware or Web Companion from Lavasoft.
You can look for a file named dsengine.js in these locations. You should only find channel-prefs.js in the "defaults\pref" location, any other file found here is suspicious and you can check the content of the file in a text editor.
C:\Program Files\Mozilla Firefox\defaults\pref\ C:\Program Files (x86)\Mozilla Firefox\defaults\pref\
You can look for a file named dsengine.cfg in the main Firefox program folder.
C:\Program Files\Mozilla Firefox\ C:\Program Files (x86)\Mozilla Firefox\
Delete the dsengine.js and dsengine.cfg files when present.
cor-el said
This could be an issue caused by AdAware or Web Companion from Lavasoft. You can look for a file named dsengine.js in these locations. You should only find channel-prefs.js in the "defaults\pref" location, any other file found here is suspicious and you can check the content of the file in a text editor. C:\Program Files\Mozilla Firefox\defaults\pref\ C:\Program Files (x86)\Mozilla Firefox\defaults\pref\ You can look for a file named dsengine.cfg in the main Firefox program folder. C:\Program Files\Mozilla Firefox\ C:\Program Files (x86)\Mozilla Firefox\ Delete the dsengine.js and dsengine.cfg files when present.
the PC is clean . and when I copy and paste this line C:\Program Files (x86)\Mozilla Firefox\defaults\pref\
it says the follow
window can’t find ’C:Program file (x86)\Mozilla Firefox\defaults\pref’,check the spelling and try again
and note : there is no Mozilla Firefox folder in that location but only Mozilla Maintenance Service folder
also note : I have another web browser based on Firefox which is (Cliqz)
both folder of this web-browser are there which are :
C:\Program Files (x86)\Cliqz C:\Program Files (x86)\Cliqz Maintenance Service
can you give me a fix ?
If you have the 64-bit Firefox version and your user agent would suggest that then you need to look in the first directory mentioned for the files.
- C:\Program Files\Mozilla Firefox\
- C:\Program Files\Mozilla Firefox\defaults\pref\