Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I had download helper and it seems to have disappeared; where did it go?

more options

I had Download Helper Spinning at the top of my screen for a long time. It seems to have disappeared. How do I get it back?

I had Download Helper Spinning at the top of my screen for a long time. It seems to have disappeared. How do I get it back?

Toutes les réponses (1)

more options

Well, it seems you already have the latest update (5.4.2): https://addons.mozilla.org/firefox/addon/video-downloadhelper/

When an add-on button is missing from the toolbar, you might be able to add it back using the Customize tab. See this article for more information: Customize Firefox controls, buttons and toolbars.

Can you find it on another bar, or on the overflow list, or among the unused icons and relocate it where you want it?

If it's nowhere to be found, you can use the Restore Defaults button at the bottom of the Customize tab to reset the toolbars and hopefully that will straighten it out.

Any luck?

If not, this add-on has its own support site here where you might find the solution in an FAQ or forum post or pose a new question: http://www.downloadhelper.net/support.php